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Privacy Policy

Welcome to www.campagnolo.com. (the WebSite)

We invite you to read our Privacy Policy, applicable when you browse our website, regardless of whether you decide to use the services and/or buy the products. We also invite you to read our Website’s General Conditions of Use as they contain further information about privacy and the security systems in place on our Website.

Processing of Website users’ Personal Data will take place in Italy in compliance with applicable European legislation and the Personal Data Protection Code (Italian Legislative Decree no. 196 of 30 June 2003), which governs processing of personal data carried out by anyone resident or headquartered in Italy. Websolute S.r.l., with registered office in Pesaro, Italy, Strada della Campanara 15, post code 61122, tax code, VAT number and Pesaro Business Register no. 02063520411 ("Websolute"), is responsible for e-commerce services and sales of products on our Website.

1. OUR POLICY

Everyone has the right to protection of their personal data. Campagnolo respects the right of its users to be informed regarding the collection of and methods used to process their personal data. We always attempt to respect a principle of strict necessity when processing data that may, even indirectly, identify a person. For this reason, our Website is configured to reduce use of your personal data to the minimum necessary, in a manner that excludes processing when the purposes pursued in individual cases may be achieved by the use of anonymous data or other means, which allow identification of the data subject only in the case of necessity or on request from the authorities or law enforcers. This Privacy Policy provides all the information needed to understand how information identifying our Website users is collected and used. For further information about our Privacy Policy, please send an email request to privacy@websolute.it or to Websolute at the addresses given above.

2. WHO PROCESSES THE DATA, HOW AND FOR WHAT PURPOSES

Websolute is the data controller of www.campagnolo.com user Personal Data processing, designed to manage, fulfil and execute commercial transactions relative to the purchase of products from the website itself ("Purposes"). Websolute decides the Purposes and methods to be used for the above data processing together with the specific tools, including security related ones. Exclusively due to organizational and functional requirements, we have appointed external supervisors for the processing of Website users’ personal data, for purposes strictly connected and linked to the performance of services on the Website, including sales of products. These supervisors have been chosen for their proven capacities, experience and reliability and because they provide adequate guarantees of total compliance with provisions in force regarding processing, including a data security profile. These supervisors process the personal data of our Website users in accordance with instructions given by Websolute.

For a list of the supervisors who process your data, please contact our Client Service or send an email to the following email address: privacy@websolute.it.

For the Purposes in question, the purchase process of products from our Website entails collection of Personal Data (for example, name and surname, email address, postal address,  phone number) on the order form for sales of products from the Website.

Your personal data are mainly processed electronically and in some instances on paper, for example when processing of your data is necessary to prevent fraud on the Website.

Your personal data will be stored in a form that allows for your identification for the time strictly necessary for the purposes for which they were collected and subsequently processed and, in any case, within the limits of the law. In order to guarantee that your personal data are always correct, updated, complete and pertinent, we invite you to notify any modifications to the following email address privacy@websolute.it.

Except as otherwise specified in this privacy policy, your personal data will not be communicated to third parties for reasons not permitted by law or without your express consent.

Your data are made available also to third parties, for purposes complementary to and linked with provision of the services you request (for purchase-related transactions for example). For details regarding this aspect, please see paragraph 4 below (To whom we communicate your personal data). You can request and obtain an updated list of the process supervisors at any time by writing to the following email address: privacy@websolute.it.

Your data may be communicated to law enforcers or to the legal authorities, for example, as part of the Website’s anti-fraud services, in compliance with the law and if requested. Your data will also be accessible to the processing Supervisors, as indicated in this paragraph and for the purposes specified here. Your personal data will not be transferred abroad, to non-European Union countries that do not ensure adequate levels of privacy protection. Should it be necessary for the Purposes in question, we assure you that transfer of your personal data to non-European Union countries that do not ensure adequate levels of privacy protection, will only take place after prior signing of specific contracts between Websolute and the parties in question, containing adequate clauses for protection of your personal data, in compliance with the law and applicable regulations.

The purposes for which your personal data are acquired are specifically detailed each time in the information notes on the pages that request personal data.

Websolute may process the personal data of third parties communicated directly by users to Websolute, e.g. when the user intends to recommend a service or a product on sale on the Website to a friend or when the user buys a product for delivery to a friend or when the person paying for the product is different from the person receiving the product.

In the above cases, you are invited to obtain the authorization of the person in question before communicating the data to Websolute and to inform them of this Privacy Policy, because you are the sole person responsible for communication of information and data regarding third parties, without them having expressly requested it and for their incorrect or illegal use. In any case, Websolute, within the limits of the law, will fulfil the obligation to inform the user in question and, where necessary, will request their express consent on registration of the relative personal data in its archives.

How Does Campagnolo (Websolute)  Collect Personal Information?

  • Information You Provide

Generally, you may browse on our website without submitting personal information to Campagnolo. However, in order to provide the information or products you request, we ask for certain personal information.

Additionally, when you contact customer service, we may ask you to provide or confirm personal information so that we can better serve you.

  • Information Automatically Collected

There are circumstances in which we automatically receive and collect personal information from you. The most common of these circumstances include:

  1. Cookies
  2. Pixel tags
  3. Occasionally from joint marketing partners and unrelated third parties
  • Cookies

Like many online retailers, Campagnolo uses “cookies,” small data files stored on your computer's web browser, or other passive means of data collection. Cookies are used to personalize your visit, remember your preferences, help place your order or to enhance your shopping experience and online browsing. You can adjust your web browser to accept or reject cookies.

  • Pixel tags

We use 'pixel tags' (small graphic images also called web beacons or clear gifs) or similar technologies to monitor the effectiveness of our web site and our marketing and advertising campaigns. We track information in the aggregate about your visit like the web pages you view, the links you click on, and the time you spend on a page. We use this information to track the effectiveness of our advertising and marketing campaigns. We also track our e-mail campaigns in the aggregate to determine whether recipients opened the e-mail and what links they clicked on.

3. FAILURE TO PROVIDE PERSONAL DATA AND CONSEQUENCES

For the Purposes in question, you must provide Websolute with your personal data, namely your name and surname,  email and postal addresses,  and phone number.

Some of these data may be indispensable for meeting legal obligations or regulations or for provision of other services you have requested from the Website.

Failure to provide any of the mandatory data, marked with an asterisk (*) on the Website, could make it impossible to fulfil a product purchase order or to correctly meet legal obligations or regulations. Failure to provide data may therefore represent, depending on the case in question, a legitimate justified reason for not fulfilling a purchase contract for products on the Website or supplying services via the Website.

Providing further Personal Data to Websolute other than the mandatory data, is not, on the other hand, obligatory and does not affect the purchase of products from the Website.

4. TO WHOM WE COMMUNICATE YOUR PERSONAL DATA

Personal data may be made available to third parties who, as Processing Supervisors, carry out specific services on behalf of Websolute or communicated to other parties receiving data collected by Websolute, who process the data autonomously solely to fulfil purchase contracts for products on the Website (for example payment operators, for carrying out credit/debit card payment services) and only when this purpose is not incompatible with the aims for which your data were collected and subsequently processed and, in any case, in compliance with the law.

Personal data will not be communicated, transferred or, in any other way, transmitted to third parties, without prior notification to users and their specific authorization, when required by law.

5. HOW WE COLLECT YOUR DATA ON THE WEBSITE

Websolute collects personal data and other information during online Website registration processes or when order forms for the purchase of products on the Website are sent in to complete ecommerce transactions. These data are processed by Websolute within the limits and purposes explained in the information notes presented to the user in the specific data collection section.

6. SECURITY MEASURES

We have adopted security measures in order to reduce to a minimum the risk of destruction or loss, even accidental, of the data themselves, of unauthorized access or of unauthorized processing or processing not compliant with the purposes of collection given in our Privacy Policy.

However, as it is not possible to guarantee that the measures adopted for Website security and transmission of data and information on the Website itself limit or exclude any risk of unauthorized access or dispersal of the data, we invite you to make sure that your computer has updated antivirus software installed to protect data transmission and reception via internet and that your internet service provider has firewalls and anti-spamming filters in place that ensure the security of data transmission via internet.

7. YOUR RIGHT OF ACCESS TO PERSONAL DATA AND OTHER RIGHTS

You always have the right to receive confirmation of the existence or not of your personal data, even if not yet registered, and communication of the same in intelligible form.

You also have the right to obtain information regarding the origin of your personal data, the purpose and method of processing of your personal data, the logics applied in the case of electronic processing, the identity of the data controller and processing supervisor, the parties or categories of parties to which personal data may be communicated or which may receive such information while acting, for example, as processing supervisors or authorised operators. This information is in part contained in our Privacy Policy; for further information please send an email to privacy@websolute.it.

You always have the right to request that Websolute:

· update, modify or, if so desired, integrate your personal data;

· cancel your data, make them anonymous or block any data processed in breach of the law, including data that is no longer necessary for the purposes for which it was collected or subsequently processed;

· provide confirmation that the above procedures have been brought to the attention, also in relation to their content, of those parties or persons to whom said data have been communicated or transmitted, except in the case in which such communication proves impossible or involves means manifestly disproportionate with respect to the right protected.

You will, however, have the right to oppose wholly or in part:

· for legitimate reasons, processing of your personal data, even if pertinent to the purposes of the data collection;

· processing of your personal data for sending out of publicity or direct marketing material or for use in market surveys or for sales offers.

· You can exercise your rights freely and at any time, within the limits of the law, with a request made to Websolute at privacy@websolute.it, to which we will send a prompt answer.

8. CALIFORNIA PRIVACY RIGHTS

Under California Civil Code Section 1798.83, Campagnolo customers living in the State of California can request certain information regarding disclosure of personal information to third parties for their direct marketing purposes.  Please contact us by telephone at:  011-39-0444-225500 or by email at: privacy@campagnolo.com  or you may write to us at: Campagnolo s.r.l. Via Della Chimica, 4 - 36100 Vicenza (VI) – ITALY.

9. CHILDREN’S PRIVACY

Campagnolo's website is not intended for use by children under the age of 13. We do not knowingly collect or solicit any personal information from children under the age of 13 or knowingly allow such persons to register for an online account. Should we learn that someone under the age of 13 has provided any personal information to or on Campagnolo's website, we will remove that information as soon as possible.

10. LINKS TO OTHER THIRD PARTY WEBSITES

Websolute neither controls nor monitors these third party websites or their content. Websolute cannot be held responsible for the content of these websites or the rules they adopt, even regarding your privacy and the treatment of your personal data during operations or browsing. We therefore ask you to be careful when you open these websites using the links on our website and to carefully read their conditions of use and privacy regulations. The Privacy Policy of our Website does not apply to third party websites, neither is Websolute in any way responsible for the privacy policy applied by these websites.

The Website provides links to these websites with the sole aim of helping users when searching and browsing and to aid hyperlink connections to other websites on the internet. Activation of these links does not imply a recommendation by Websolute to access and browse these websites or any guarantee regarding their content, services or goods they might supply or sell to internet users.

11. CONTACTS

If you would like to receive more information about how Websolute processes your personal data, please write to the following email address: privacy@websolute.it. For information regarding your rights and constant updates regarding privacy legislation relative to personal data treatment, we recommend you visit the Italian personal data protection authority website http://www.garanteprivacy.it/

12. APPLICABLE LAW

This Privacy Policy is regulated by Italian law and in particular by the Personal Data Protection Code (Italian legislative decree no. 196 of 30 June 2003) which governs personal data processing, even of data held outside Italy, carried out by anyone resident or headquartered in Italy or by tools located in Italy.

The Code guarantees that processing of personal data is carried out with respect for fundamental rights and freedoms, respecting the dignity of the data subject, with particular reference to confidentiality, personal identity and the right to personal data protection.

13. MODIFICATIONS AND UPDATES TO THE WEBSITE’S PRIVACY POLICY

Websolute may modify or simply update, wholly or in part, the Website’s Privacy Policy  also in consideration of amendments to laws or regulations that regulate this matter and protect your rights. Users will be notified of modifications and updates made to the Website’s Privacy Policy on the Website’s Homepage as soon as these are adopted and they will be binding as soon as they are published in this section of the Website. We therefore ask you to regularly visit this section to check publication of the most recent updates to the Website’s Privacy Policy.

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