F.A.Q.

Here you can find the answers to the frequently asked questions

Documentation Tutorial videos F.A.Q.
Documentation Tutorial videos F.A.Q.
Each Campagnolo component requires a different maintenance interval. Refer to the technical manuals or users manuals to check the recommended maintenance interval. In any case, we recommend that the minimum maintenance of the bicycle be carried out by a qualified mechanic with the following intervals: - First servicing after 100 km - Second servicing after 1000 km - In normal conditions, maintenance should then be carried out every 2000-5000 km. Particular conditions such as a heavy cyclist, rain, dust, use in competition, salt on roads due to snow, etc. may require shorter maintenance intervals. For example, it could be necessary to clean and lubricate the chain after every outing.
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The Pro-Shops are selected retailers, immediately recognizable by the special window sticker with yearly validity stamp, that represent the local dimension of Campagnolo professionalism. The Pro Shops are given "fast-lane" treatment for resolving returns under warranty and for procuring spare parts.
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Campagnolo recommends that you contact one of our Pro-Shops, in the countries where they exist. The majority of qualified mechanics are able to carry out the main servicing operations on our products, but if this is not possible, you can always contact the Service Center in your country.
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Chain, hubs, and headset. However, periodic inspection and lubrication of Ergopower controls, front and rear derailleurs, brakes, cables and casings, and pedals is equally important to guarantee their durability and functionality.
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Yes! The duration of the components and the safety of the user depend on correct maintenance. While it is true that the evolution of the technologies for materials and lubricants means that servicing is less frequent, its importance must not be underestimated.
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Yes. Impacts can compromise the structural integrity of the components and of the frame even if there are no visible alterations (e.g. cracks, abrasion, deformation, cuts, etc.). Since it is impossible to assess the damage precisely, all the components affected by the accident should be examined by a specialised mechanic and replaced where necessary.
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Many maintenance or repair operations on bicycles require specialised knowledge, specific tools, and experience. Good general mechanical know-how may not be sufficient to ensure repairs that are technically adequate. In addition, it is often difficult to diagnose the problem with sufficient precision. Repairs carried out improperly may lead to accidents and serious personal injury. We recommend that you contact a qualified mechanic for all technical operations on your bicycle.
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Campagnolo recommends that you contact one of our Pro-Shops, in the countries where they exist. The majority of qualified mechanics are able to carry out the main servicing operations on our products, but if this is not possible, you can always contact the Service Center in your country.
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The brake pads are parts subject to wear and tear (i.e. they are made to be consumed) and are not covered by the warranty.
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No, the warranty covers defects of materials and workmanship. It does not protect against damage to the product resulting from accidents.
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