F.A.Q.

Campagnolo products maintenance info (14)

The groupset components have a 3 year warranty, excluding the batteries, which have a 2 year warranty

With the exception of the 45-29 combination of chainrings, the other available chainring combinations are compatible with all Campagnolo 12-speed EPS and mechanical groupsets

The various Pro Tech cups must be used, depending on the frame type

Yes, using a 5V 2A USB charger

Yes, they can be changed. Contact your retailer, who will get in touch with the Service Centre for your local area.

Power Meter switches ON after a few rotations of the crank arms

It switches off automatically 5 min after the last detected rotation. This time can be modified via the MyCampy 3.0 app

Calibration must be performed following installation, and then again after around 100-150 km has been covered since installation. Subsequently, it can be performed on an occasional basis.

The pedals and crank arms must not be touching anything. It is also important to avoid carrying out the calibration in situations involving significant changes in temperature, for example if you perform the calibration shortly after taking the bike into the outdoor air on a cold day (around 0°C) if it was previously stored indoors (around 20°C). As such, calibration must be performed indoors before going outside, or else after the bike has been outside for some time (thus when all components of the Power meter have reached ambient temperature).

In the MyCampy 3.0 app as a percentage, or else in the cycle computer by following the instructions given in the User Manual, chapter: State of charge and battery life.

F.A.Q.

Here you can find the answers to the frequently asked questions