F.A.Q.

Here you can find the answers to the frequently asked questions

Documentation Tutorial videos F.A.Q.
Documentation Tutorial videos F.A.Q.
Yes, it is possible. The minimum components required for this upgrade are: rear derailleur and controls. During assembly, it is also necessary to check the length of the chain to ensure the system functions correctly. Derailleur adjustment may be necessary on some individual sprockets.
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The 42-tooth SRX cassette is not compatible with the Ekar groupset. However, the 9-42 and 10-48 cassettes are fully compatible with the Ekar GT groupset.
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Yes, it is possible. The Super Record 13 rear derailleur with Nano Clutch can be used in both 1x13 and 2x13 configurations.
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The Super Record X rear derailleur is compatible and guarantees perfect operation with: Standard UDH dropouts and Traditional dropouts. It is not compatible with Direct Mount dropouts or with the Campagnolo UDH dropout developed for SR13 rear derailleurs with and without Nano Clutch.
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No, the brake-only version of the Ergopower is only available for the left lever.
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Yes, the Multishifting function allows you to shift up to three sprockets at a time, both uphill and downhill, and can be configured via the app.
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Yes, the 1x gear is identical for both the Power Meter and Standard versions. The same aero gear is compatible with 1x Road and 1x Gravel chainrings, offering a wide range of available ratios, from 38 to 52, with increments of 2 teeth at a time
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The two chainrings differ in material and axle length. Specifically, the Road version uses a titanium axle, while the Gravel version uses a steel axle, with a different length to ensure optimal chain line and Q factor for Gravel use.
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Yes, 13-speed Ergopower controls are compatible with 12-speed Super Record Wireless groupsets as they ensure the rear and front derailleurs’ proper operation. However, to achieve full compatibility, you need to update the software for all components to the latest version available via our official MyCampy App.
To complete the configuration correctly, follow these steps:
• Erase the Bluetooth memory from all groupset components.
• Create a new communication network.
• Set up the controls via the app.

Note: To adjust the rear derailleur and reset the front derailleur, use the procedure for 13-speed groupsets following the related LED indicators. Conversely, for individual sprocket and chainring adjustments, use the procedure for 12-speed groupsets following the related LED indicators.
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No, currently the Campagnolo 13-speed Super Record rear derailleur cannot be used in a 12-speed configuration.
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