F.A.Q.

Here you can find the answers to the frequently asked questions

Yes, all derailleurs are originally only “braze-on” and can be installed as a “clamp-on” derailleur by using a suitable clamp
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No, the 11s SS must be mounted exclusively with dedicated 11s lock rings.
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Yes, the Record chain is perfectly compatible with all 11s drivetrains.
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Yes, the same FW body is 9s/10s/11s/12s compatible. The N3W body must be used only if the first sprocket has 10 teeth
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Ultra-torque SUPER RECORD 11S cranksets: Periodically take your bicycle to a specialised mechanic to have the hub bearings and balls lubricated with specific bearing oil (approximately every 5,000 km - 3,000 miles). The Campagnolo® Super Record 11S bottom bracket bearings are made in Cronitect® (advanced solution by FAG) and the balls are ceramic.
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The 12-speed and 11-speed EPS groupsets have no compatible components, so even the interface isn't compatible.
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Yes, the battery charger is compatible with the V2/V3 11-speed batteries and the V4 12-speed ones.
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The 12-speed EPS road groupset for traditional brakes and the road version for disk brakes (not the Crono/Triathlon version) don't have compatible components, so you'll have to purchase the PU V4 (12-speed) and the other 12-speed components. In the Support/ Documentation area of the website www.campagnolo.com, you can find the EPS 12-speed layouts showing all the components that need to be ordered, with the relative codes.
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The rear and front derailleurs probably need to be reset. Resetting is a particularly delicate operation and must be carried out when stationary, with the bicycle positioned on a stand. Consequently, it must be carried out solely and exclusively by a Campagnolo Service Centre, a Campagnolo Pro-Shop or a mechanic specialised in assembling EPS groupsets.
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The LED may flash at different frequencies and in different colours. Please check the technical documentation (which is available on this site) for the corresponding meanings and corrective actions.
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