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Support

Faq - Domande e Risposte a Campagnolo
Domande e risposte
Yes. Campagnolo wheels are compatible with both Shimano and SRAM components. In order to use Campagnolo wheels with any drivetrain on the market, Campagnolo produces two kinds of freewheel bodies: one specific for Campagnolo drivetrains (from 9 to 11 speeds) and one for non-Campagnolo drivetrains (from 9 to 11 speeds).
Not only to ensure correct working of Campagnolo products and to obtain maximum performance, but above all to guarantee maximum safety, we strongly recommend that fitting and regulation of any Campagnolo product be carried out by specialist personnel able to carry out all operations with the necessary knowhow. To this end we also recommend you contact a Campagnolo Pro-Shop or Campy CODE store. Find your nearest store. If there is no Campagnolo selected store near you, you can however contact the best cycling stores in your area.
Campagnolo drivetrain components (crankset, control, front and rear derailleur, chain and cassette) are designed as a single integrated system and therefore, in order not to jeopardize their safety, performance, longevity and working, we recommend you interface them only with compatible products (specified as compatible by Campagnolo). In consideration of the above, the warranty does not cover any defects, breakages, malfunction, scarce performance, etc. due to use of Campagnolo drivetrain components in combination with non-compatible components (Not specified as compatible by Campagnolo).
Yes, Campagnolo wheels are sold in a version compatible with Campagnolo cassettes and in a version compatible with HG cassettes (Shimano and SRAM).
The best way to receive constant updates about Campagnolo is to sign up for the newsletter. This will mean you receive constant updates about products, sales and events, on your computer and mobile device.
Campagnolo guarantees its products for three years from the date of purchase.
For any problem, request or inquiry, we recommend you contact a Campagnolo Pro-Shop or Campy CODE store. Find your nearest store. Professionalism, competence and enthusiasm make these Campagnolo selected stores stand out. Not only can they deal with any problem you may have, but they also interface directly with our company. If there is no Campagnolo selected store near you, you can however contact the best cycling stores in your area or contact the reference service center via our contacts page.
For any problem, request or inquiry, we recommend you contact a Campagnolo Pro-Shop or Campy CODE store. Find your nearest store. Professionalism, competence and enthusiasm make these Campagnolo selected stores stand out. Not only can they deal with any problem you may have, but they also interface directly with our company. If there is no Campagnolo selected store near you, we recommend you contact the reference service center via our contacts page.
To guarantee maximum assistance and competence in the choice, installation and maintenance of Campagnolo products, we recommend you buy them from Campagnolo Pro-Shop or Campy CODE stores. Find your nearest Campagnolo store. As an alternative, all Campagnolo products, parts, groupsets and wheels are also available in the best cycling stores
Check out the page dedicated to Campagnolo stores. For any problem, request or inquiry, we recommend you contact a Campagnolo Pro-Shop or Campy CODE store. Find your nearest store. Professionalism, competence and enthusiasm make these Campagnolo selected stores stand out. Not only can they deal with any problem you may have, but they also interface directly with our company. If there is no Campagnolo selected store near you, we recommend you contact the reference service center via our contacts page.
Our Support area has been set up to help you. Here you will find all the technical and product info you need plus spare part codes for Campagnolo products.
You will find all the information about your country’s reference Campagnolo Service Center in the contacts section.
Check out the contacts page on the website and fill in the form. You will be given the name of a competent contact. Colleagues will reply to your request as soon as possible.
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